{"id":7471,"date":"2026-09-25T08:00:00","date_gmt":"2026-09-25T06:00:00","guid":{"rendered":"https:\/\/www.sellox.nl\/?p=7471"},"modified":"2026-08-10T14:52:11","modified_gmt":"2026-08-10T12:52:11","slug":"how-do-you-arrange-access-for-a-cleaning-company","status":"publish","type":"post","link":"https:\/\/www.sellox.nl\/en\/hoe-regel-je-toegang-voor-een-schoonmaakbedrijf\/","title":{"rendered":"How do you arrange access for a cleaning company?"},"content":{"rendered":"<p>You arrange access for a cleaning company by choosing between a physical key, an access card, or a digital key system, and by making clear agreements about when and where cleaning staff are allowed to go. Good. <a href=\"https:\/\/www.sellox.nl\/en\/access-control\/\">access control<\/a> is indispensable in this regard: it protects your premises, your employees, and your assets. Do you have questions about the best approach for your situation? <a href=\"https:\/\/www.sellox.nl\/en\/contact\/\">Feel free to contact us<\/a> with Sellox. In this article, we answer the most frequently asked questions about access for cleaners.<\/p>\n<h2>What access options are available for cleaning staff?<\/h2>\n<p>There are three common access options for cleaning staff: a physical key, an electronic access card, or a temporary digital access code. Which option is best depends on the size of your premises, the number of cleaners, and how flexible the working hours are.<\/p>\n<p>A physical key is the simplest solution, but it also entails the most risks. A card or digital code offers more control, as you can set access per person and easily revoke it. For larger buildings or multiple floors, an electronic system is more practical, as you can determine who has access per zone. Some cleaning companies also work with a dedicated contact person who manages the key or card on behalf of the entire team.<\/p>\n<h2>How do you limit the risks when handing over keys?<\/h2>\n<p>You limit the risks associated with handing out keys by keeping the number of copies to a minimum, maintaining a key register, and making contractual agreements regarding liability in the event of loss or misuse.<\/p>\n<p>Never issue more keys than strictly necessary. Create written proof for every issuance: who received the key, on what date, and for what purpose. Include in the contract with the cleaning company what happens if a key is lost. Also consider replacing or reconfiguring locks as soon as a cleaning company ceases operations or staff changes. With electronic systems, this problem is largely eliminated, as you can block access remotely without physical modifications.<\/p>\n<h2>What are the advantages of an access card over a key?<\/h2>\n<p>Compared to a key, an access card offers more control, better record-keeping, and easier management. You can block a card at any time, set access by time slot, and automatically track who entered the premises and when.<\/p>\n<p>With a key, you do not know exactly who used it or at what time. A pass links every access attempt to a specific person, which greatly improves traceability. Moreover, you do not need to replace locks during staff changes: you simply block the pass of the departing employee and activate a new one for the replacement. Time-based access is another major advantage: you can set a cleaner&#039;s pass to work only between, for example, 06:00 and 09:00, so that access is automatically denied outside those hours.<\/p>\n<h2>What agreements should you make with a cleaning company?<\/h2>\n<p>With a cleaning company, you must at a minimum make agreements regarding access times, which areas are accessible, how keys or passes are managed, and the procedure in the event of loss, damage, or a security incident.<\/p>\n<ul>\n<li><strong>Opening hours:<\/strong> Specify on which days and between which times cleaners are allowed to be present.<\/li>\n<li><strong>Permitted zones:<\/strong> Determine which rooms are accessible and which are not, such as server rooms, executive offices, or archives.<\/li>\n<li><strong>Key and card management:<\/strong> Agree on who is responsible for the issuance and collection of access credentials.<\/li>\n<li><strong>Liability:<\/strong> Record who is responsible in the event of a lost key or damage to property.<\/li>\n<li><strong>Confidentiality:<\/strong> Consider a confidentiality agreement if cleaners have access to sensitive areas or information.<\/li>\n<li><strong>Reporting obligation:<\/strong> Agree that irregularities such as open windows, forgotten equipment, or suspicious situations are reported immediately.<\/li>\n<\/ul>\n<p>Ensure that all these agreements are recorded in writing, preferably as an attachment to the service contract.<\/p>\n<h2>How do you record who had access and when?<\/h2>\n<p>You register cleaner access most reliably via an electronic access control system that automatically maintains a log file of every entry and exit per person and per time.<\/p>\n<p>With a key system, you can maintain manual records: a cleaner signs in a logbook upon arrival and departure. This is simple, but depends on the employee&#039;s discipline. An electronic system records automatically and is therefore more objective and reliable. Some systems also offer real-time notifications, so you receive an immediate signal if someone attempts to gain access outside the agreed times. For companies with multiple locations or shifts, such a digital overview is indispensable for effective access management.<\/p>\n<h2>What do you do if a cleaner abuses the access?<\/h2>\n<p>If a cleaner misuses access, immediately block the means of access, document the facts as fully as possible, and contact the cleaning company to report the situation and discuss liability. Depending on the severity, also file a report with the police.<\/p>\n<p>Act as soon as possible after discovering the misuse. Block the pass or have the key confiscated before the cleaning company is notified, so that further access is impossible. Gather evidence: registration logs, camera footage, or other documentation demonstrating the misuse. Subsequently, inform the cleaning company formally and in writing. Your contract should state how liability is regulated in such a case. In the event of theft or a serious violation of the access agreements, filing a police report is recommended. Afterwards, evaluate your access policy and adjust it to prevent recurrence.<\/p>\n<p>Well-organized access management prevents most problems before they even arise. Do you want to know which system best suits your building and situation? <a href=\"https:\/\/www.sellox.nl\/en\/contact\/\">Contact us<\/a> with Sellox for personal advice.<\/p>\n<div class=\"wp-block-seoaic-faq-block\">\n    <h2 class=\"seoaic-faq-section-title\">Frequently Asked Questions<\/h2>\n            <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                As a small business owner, can I also use an electronic access system, or is that only for large companies?            <\/h3>\n            <p class=\"seoaic-answer\">\n                Electronic access systems are currently available in various scales and price ranges, including for small business owners or single-premise companies. There are compact systems that work with just one door and are easy to manage yourself via an app or web portal. The investment quickly pays for itself through reduced key risks, less administrative hassle, and greater control over who is in your premises and when.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                What should I do if a cleaner is sick and a colleague comes in his or her place?            <\/h3>\n            <p class=\"seoaic-answer\">\n                Agree with the cleaning company in advance how replacements will be arranged and ensure that replacements are always registered via the designated contact person. With an electronic system, temporarily activate a new pass or code for the replacement, which you deactivate immediately after the shift. Never grant access to anyone you cannot identify, even if the cleaning company informs you of this by phone without written confirmation.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                How do I handle access for cleaners during evening or night shifts?            <\/h3>\n            <p class=\"seoaic-answer\">\n                For evening or night shifts, ensure extra layers of security, such as time-limited access codes that only work during the agreed shift, combined with camera surveillance at entrances. Also consider linking an internal alarm system to the access system so that entry outside the agreed times immediately triggers an alert. Explicitly specify in the contract which time windows are permitted and who is available outside office hours for questions or problems.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                Is a confidentiality agreement for cleaners legally enforceable?            <\/h3>\n            <p class=\"seoaic-answer\">\n                Yes, a Non-Disclosure Agreement (NDA) is legally enforceable, provided it is clearly and specifically drafted and signed by the relevant party. In practice, you enter into the NDA with the cleaning company as the contracting party, which in turn is responsible for its employees. Have the agreement drafted or reviewed by a lawyer if your premises contain sensitive information, such as customer files, financial data, or trade secrets.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                What is the best way to divide access zones when cleaners need to clean multiple floors or rooms?            <\/h3>\n            <p class=\"seoaic-answer\">\n                Create a zoning plan in which you divide spaces based on sensitivity: general areas such as hallways, restrooms, and kitchens are accessible by default, while executive offices, server rooms, and archives require extra security. With an electronic access system, you can configure per zone which employee has access and during which time window. Discuss this zoning plan with the cleaning company at the start of the collaboration and record it in writing as an appendix to the contract.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                How often should I evaluate my access policy for cleaners?            <\/h3>\n            <p class=\"seoaic-answer\">\n                Evaluate your access policy at least once a year, but also immediately after a personnel change at the cleaning company, following a security incident, or if your business processes change significantly. During each evaluation, verify that all active passes and codes are still current and block access for employees who are no longer active. A regular audit of your access logs also helps you detect irregularities early.            <\/p>\n        <\/div>\n                <div class=\"seoaic-faq-item\">\n            <h3 class=\"seoaic-question\">\n                What are the most common mistakes when arranging access for cleaners?            <\/h3>\n            <p class=\"seoaic-answer\">\n                The most common mistakes are: issuing too many keys or passes without registration, failing to set time limits on access methods, and neglecting to revoke access when a cleaner leaves the company. Other common errors include the lack of written agreements regarding liability and failing to check access logs. By establishing a clear protocol in advance and following it consistently, you prevent most problems at an early stage.            <\/p>\n        <\/div>\n        <\/div>","protected":false},"excerpt":{"rendered":"<p>Key, pass, or digital code? Here is how you arrange secure access for cleaners and protect your premises.<\/p>","protected":false},"author":3,"featured_media":7712,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","rank_math_focus_keyword":"toegangsbeheer","rank_math_seo_score":0,"rank_math_title":"","rank_math_description":"Toegang regelen voor een schoonmaakbedrijf? 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